I am one of the owners of the semi-detached homes in Bishop's Gate. I just moved in last Sunday. I am writing to thank you and your team for doing such a marvelous job in this project. Your team at the site are so professional and helpful - especially Gus Bifolchi, the customer service manager. He is so nice, and made every effort to help me out so that the house was ready for move-in. He addressed all of my questions and doubts regarding the house, regardless of how many times he was contacted. This is what I call good customer service.
Peter, Pleuto and John are all very helpful too. They don't seem to mind at all when answering my questions, which were probably naïve as I have never owned a house.
I do have a condo, and when I got the unit from the builder, there were many problems there. My semi from Livante is a totally different story. The workmanship in the house is excellent. Of course, there are some minor issues, but with Gus helping to take care of them I know I am in good hands.
You have a good and powerful team there. This makes LiVante a good builder and Bishop's Gate a successful project. I will certainly recommend LiVante to my friends when they are in the market for new homes. Being a condo investor myself, I will certainly consider buying another home from LiVante in the future.
"I want to take this opportunity to thank Mr. Gus Bifolchi, Site Service Manager.
Mr. Bifolchi is a wonderful manager. During the PDI (Pre-Delivery Inspection) day, when I first met him, he was so detail-oriented and patient. He showed me how to use the equipment, shared ideas and gave me a lot of comments on my other home fixture purchases. He listens, understands, and takes care to address new home owners' concerns.
Mr. Bifolchi definitely has full professional experiences on this role. On behalf of Bishop’s Gate new home owners, we appreciate all that Mr. Bifolchi has done in continuing to care for our owners.
Good work, Mr. Bifolchi!
"I want to take this opportunity to thank you for building such great quality homes at your new development site (Bishop’s Gate) located at Elgin Mills Road and Highway 404.
I am enjoying my new home on 30L lot not only because of the brightly built homes, great designs, and good quality building materials, but most of all because you have the best of property managers to make our new home experience a superb one. I am extremely impressed and pleased with my PDI appointment conducted by Gus, as he was thorough, attentive to details and willing to listen.He also made timely suggestions to make even the most minute deficiency detail perfect for us.
I have owned other new homes in the past and nothing comes close to the knowledge of your management team. The next time my husband (who works with Remax Excel) needs to make recommendations to others - or for myself to own again - LiVante would be my first pick. We thank you for your great workmanship and absolutely delightful team, who have helped make this whole experience a rewarding one. We wish LiVante many successes in more successfully built homes!"
- Cecilia Chan